Privacy Policy
Last Updated: October 15, 2025
ValQMS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Quality Management System platform.
1. Information We Collect
1.1 Personal Information
When you register for ValQMS, we collect:
- Name and email address
- Company/organization name
- Authentication credentials (encrypted)
- Profile information you choose to provide
1.2 Usage Data
We automatically collect:
- Browser type and version
- Device information and IP address
- Pages visited and features used
- Time and date of access
- Session duration and interaction data
1.3 Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage and performance
- Improve user experience
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our services
- Process your authentication and account management
- Send service-related notifications and updates
- Respond to your inquiries and provide support
- Analyze usage patterns to improve our platform
- Ensure security and prevent fraud
- Comply with legal obligations and regulatory requirements
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Supabase (authentication and database), hosting providers, and analytics tools
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly authorize data sharing
4. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication protocols (OAuth 2.0)
- Regular security audits and monitoring
- Access controls and permission management
- Compliance with FDA 21 CFR Part 11 requirements
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at support@valqms.com.
6. Data Retention
We retain your information for as long as your account is active or as needed to:
- Provide you with our services
- Comply with legal obligations (e.g., regulatory record-keeping requirements)
- Resolve disputes and enforce agreements
7. International Data Transfers
Your data may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
8. Children's Privacy
ValQMS is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of ValQMS after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us at: